Customer Success with Social Edge Consulting

Analog Devices

Analog Devices designs, manufactures, and markets a broad portfolio of high performance analog, mixed-signal, and digital signal processing (DSP) integrated circuits (ICs) used in virtually all types of electronic equipment. Their Jive-x customer community, EngineerZone, had a full time community manager, but needed a full-time resource when that person left the company. Social Edge immediately provided an experienced community manager for a three month period until another full time employee was hired. The Social Edge community manager was remote 75% of the time but worked on site as needed.