In the 2015.2 release, both internal and external cloud customers will be able to utilize a Support Center feature to gather all your help and support information in one place. Unlike a spotlight search that searches the entire community, you can select which places and will be filtered into this feature. So, instead of your community members guessing the information they might need to find an answer to their question, you can select and prioritize their results, which will lead to greater success in quickly getting them the support they need.
We're excited to announce the launch of our newest product, the Event Tile! As you know, we polled our clients and the AureaWorks community and the Event Tile was our 12th Tile winner. Today we're happy to say that it is now available for individual purchase in our online store or via SOW. Check out this post to learn more about the Event Tile!
The Social Edge product team has been busy the last few months updating and innovating on some of our most popular products. If you are a current EdgePack for Jive customer or just want to learn more about what we are up to, check out the highlights of some of our latest releases in this post.